Training for utility operations.
PeopleCore builds operator training, procedures and leadership workshops for electric, gas and water utilities, around your systems and your people.
What plant and training managers tell us
- A retiring workforce
- Experienced operators and supervisors retire, and decades of system knowledge go with them.
- Reliable service depends on qualified operators
- Customers expect uninterrupted service, so operators need a clear path to qualification, not years of shadowing.
- Procedures vary between facilities
- Different plants, stations and crews follow different versions of the same task.
- New leaders need support
- Operators promoted to supervisor need to lead the people they used to work beside.
How we help
Technical Operator Training
Unit, system and equipment training built from photos of your real equipment.
Learn moreProcedures
Clear operating procedures, reviewed with your operators on shift.
Learn moreTechnical Reviews
Your SMEs and our industry SMEs confirm every document is accurate and current.
Learn moreStandards and Policies
Standards, policies and job safety analyses written clearly and consistently.
Learn moreLeadership Workshops
Workshops for supervisors, chief operators and operations leaders.
Learn moreTrain the Trainer
Train the Trainer and Master Trainer certification for your in-house experts.
Learn more
Proven in the field
Pipeline case study: Closing the knowledge gap
One of the largest U.S. pipeline companies captured its senior controllers’ knowledge in new visual training material.
Read the case studyRefinery case study: Meeting in the middle
Leadership training closed the gap between first line supervisors and chief operators at a refinery of about 500 people.
Read the case study
Basic Operator Training modules for this industry
New operators start with the fundamentals. These modules from our 16-module course apply directly to this work.
Module 9: Electric Motors and Turbines
The drivers behind rotating equipment: electric motors and turbines.
See the moduleModule 6: Furnaces and Boilers
Fired equipment: combustion, main components and safe operation.
See the moduleModule 7: Pumps
Centrifugal and positive displacement pumps, their operation and care.
See the moduleModule 10: Utilities Systems
Steam, water, air, nitrogen and the other utilities that keep a plant operating.
See the moduleModule 11: Basic Process Control
Control loops, instruments and how a process is kept on target.
See the moduleModule 2: Basic Physics
Matter and energy, heat transfer, gas laws, fluid flow and simple machines.
See the module
Questions we hear
- Do you work with utilities?
- Yes. PeopleCore serves the utilities sector, as well as refineries, petrochemical and chemical plants, pipelines and LNG facilities.
- Can you standardize procedures across several plants or stations?
- Yes. Our standards and procedure work includes standardization across sites and site-specific customization.
- Do you offer training for new supervisors?
- Yes. Our leadership workshops include Leading Leaders, Leading without Authority and Success in Critical Situations.