PeopleCore collaborates closely with clients to create customized refinery and petrochemical training material, procedures, work processes, and other operational technical documentation.





At PeopleCore, we specialize in developing learning material that grows plant operators into competent troubleshooters and leaders.

Traditional Training Material vs. PeopleCore Training Material

Traditional Text-Based Training 

PeopleCore's Graphic-Driven Training

Learn why companies choose to outsource their plant operator training to PeopleCore!

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How does our plant operator training material compare? See for yourself -->
Problems Our Training Can Help You Solve

🗹 Faster Operator Qualification

🗹 Reduce Safety and Environmental Incidents

🗹 Decrease Emergency Shutdowns

🗹 Capture and Record Institutional Knowledge

🗹 Improve Reliability

🗹 Optimize Process for Target Output

🗹 Increase Employee Engagement

Breaking the Shackles of Tradition

The vast majority of plant operator training continues to follow the conventional, narrow, and highly prescribed chalk and talk method. The problem with this approach to learning is it can take several years for an operator to reach even minimal desired performance. It is ineffective because it ignores the how our brains are wired to learn. As a result, Operator training is often too dense, hard to read, unorganized, and contains inaccuracies and mistakes. The creative and brilliant minds at PeopleCore recognized this and wanted to approach operator training in a completely different way.


Technical Training Material that is Designed for How People Learn 

Brain-Friendly Learning

Actual Equipment Pictures

Rather than using generic pictures, we use pictures of the real equipment operators will managing. This uses the associative learning functions of the brain. This process helps Operators learn quicker by allowing them to build a connection between the learning material and the actual "thing" they are learning about. 

Multiple Formats

Learning material can be built into a variety of formats depending on your needs and training systems:

  • Pdf's
  • Animations
  • Videos
  • Word Docs
  • PPT Slides
  • Visio Drawings
  • E-Learnings (Articulate or Adobe Captivate)
  • Other? 


Graphic-driven training reduces the size of materials, the energy to understand, and the time learn.  Images can be processed up to 60 times faster than words—and enable much longer retention.

Right Level of Detail

Most technical training material includes to much detail and unnecessary "nice-to-know" information. This makes it needlessly dense, hard to read, and hard to understand. We break the information down and only include what the operators "need to know".  


We don't just develop the material, we also train your people how to use it. PeopleCore offers a Train-the-Trainer course that can be taught in person or virtually for up to 12 participants at a time.

After developing engaging operator training materials, we work with you to train and coach your plant operators and operations team on intent, utilization, behaviors, and best practices. This vital step promotes operator competence and fosters a higher level of performance among supervisors and operators alike.

We also have a complete master trainer certification course for those looking to become professional trainers. 


An essential factor of retention is to create learning that builds on itself and prior knowledge. With our tier-structured learning approach, operators gain knowledge and understanding from the ground up. 


Learning improves when information is not overwhelming and is broken into small easily remembered portions. 

Experiential Learning

We incorporate hands-on training that helps learners connect concepts learned to broader ideas, mental models, and experiences.   

Consistency and Repetition

 Our brains learn by creating neurological pathways. These pathways are strengthened through  repetition. However that repetition is only valuable to the learner if it is consistently the same message. For example, in our training material, the color coding always remains the same throughout. If a crude line is labeled in a lime green color, it will stay that same lime green color throughout all of the training material.  

Knowledge and Skill Checks

Each module comes with “Knowledge Checks” after each section to ensure participants understand the material. In addition, our operator training includes instructor guides that contain a step-by-step road map on delivering the training material for optimal retention, recollection, and utilization. The instructor guides also help the instructor's ensure plant operators can apply the key principles in each module with both knowledge and skill checks before moving on.


Operator Technical Training Implementation


PeopleCore’s approach to plant operator training focuses on results. We utilize instructional design principles to bridge the gap between knowledge and action. 

A hallmark of our plant operator training is its deeply immersive and highly visual nature. This helps operators absorb and enact the training because it is practical and applicable to them and their job.

The better trained and more familiar with the process your plant operators are, the safer and more reliably your facility will run. The result is successful employees who are more productive on the job – and it all starts with impactful plant operator training.


We achieve practical in part by focusing on the “why” and “how” in all of our plant operator training material. Operator training needs to stress the importance of an operator's role to the organization as a whole, as well as understanding the big picture.

Too often, traditional training is filled with theory that might be interesting but has no lasting value, so it doesn’t stick. However, if a trainee can immediately use the information in practice, their ability to access and recall information improves considerably.


The operator of the 21st century is a visual-based learner. If you want your plant operator training to have more impact, you need to appeal to the brain and how it receives and retains information. Scientific research has shown that our brains are uniquely wired to process visual data much more effectively than text. We utilize this understanding by creating graphic-centered training materials. As a result, operators learn faster, have improved comprehension, and are able to recall information more easily.


Implementation is where we see the majority of plant operators struggle. Historically,  operator training programs commonly utilize content that has been “reduced to writing,” assuming that excellent documentation will breed excellent behavior change – and results. This is not the case in the real world, where meaningful operator training and instruction is needed to transform documented intentions into reality.

PeopleCore will provide your company with the necessary support to deliver our learning material to your classroom. This includes tools such as our plant operator training guide, which is developed to provide structure for your operator training program. This document will guide operators through the material, and also serves as a sign-off sheet to document that they have completed each course. Additionally, our team will develop assessments that can be used to test knowledge and ensure retention. These tools, as well as PeopleCore’s team of coaches, can be utilized to create the best training structure for you.



Plant Operator Training Material Samples: Click on each to view

Interactive Multi-Media Training Material: 

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    Tablet/mobile friendly interface

We can help you achieve operational excellence.

Field Operator Training
Simply creating and distributing dense training manuals to your plant operators has little effect, regardless of the information inside. This isn't development of materials for the sake of documentation. These materials focus on job behavior and required competencies, jump-starting consistency, comprehension, and use.
Console Operator Training
Traditionally, console operator training material is unnecessarily dense, lumping “nice to know” info with lengthy explanations of why – leading to confusion and poor results among trainees. PeopleCore pivots from this tired tradition. With our streamlined, graphic-driven, deliberate materials, why” and “how” are clarified.
Leadership Training
PeopleCore is known for delivering training with the power to change individuals, organizations, and cultures. We believe learning more about one another, is the key to becoming more successful and building meaningful relationships. Companies achieve the best results when leaders influence, and employees are competent and engaged.
Ask us how Peoplecore's Plant Operator Training can improve your reliability and performance
Contact Us: 610-430-7008