We’ve all seen it: Outdated company materials that convey irrelevant or incorrect information. It’s a workplace hazard, and just as detrimentally, sends a dangerous message to employees: Because they’re never updated or implemented, words on paper must not matter here. Out-of-date procedures (or procedures whose poor or inconsistent formatting scream, “We don’t have value!”) are […]
Avoid being confusing, unprofessional, or even insulting by following the advice of Peggy Duncan, author of Conquer E-Mail Overload With Better Habits, Etiquette, and Outlook. When Do I use the CC line? To help separate the people who need to respond from those recipients you want to just inform. What should go in the subject […]
Recently, many of our customers have been asking why we have chosen to use the DiSC Personal Profile® rather than some of the other, perhaps more popular, profile systems. This is a great question and we’d like to share our answer with everyone. Our reasoning for using the DiSC® system is the same reason we […]