Why Emergency Procedures Require a Different Approach

Process safety

Life-Saving Seconds: Why Emergency Procedures Require a Different Approach

We are all familiar with standard operating procedures (SOPs) — those detailed, step-by-step instructions that guide us through routine tasks. In most cases, the "read and do" approach works just fine for SOPs. You read the instructions, you perform the action. Simple.

But when it comes to emergencies, this approach can be disastrous. Emergency situations demand a different mindset and a approach: "Do and Verify."

Here's why:

  • Time is of the Essence: In an emergency, every second counts. You may not have time to carefully read through a lengthy procedure while a fire spreads or a critical system fails. Immediate action is crucial.
  • Stress Impairs Cognition: Emergencies are inherently stressful. Stress can impair your ability to think clearly, process information, and remember details. Relying solely on your memory to recall a complex procedure under pressure is risky.
  • Muscle Memory Matters: Emergency procedures often involve critical actions that must be performed quickly and instinctively. "Do and Verify" encourages the development of muscle memory through repeated practice, allowing you to react instinctively in a crisis.
  • Verification Reduces Errors: You can still verify your actions even under stress. After performing a critical step, quickly check the procedure to confirm you did it correctly. This simple act can significantly reduce errors and prevent further complications.
  • "Do and Verify" in Action

    Emergency procedures are designed with these factors in mind. They typically involve:
    •Immediate Action Steps: These are the critical first steps that must be taken instinctively to address the immediate danger. These steps are often memorized or heavily drilled, so they become automatic.
    •Verification Steps: Once the initial actions are taken, the procedure may include verification steps to ensure everything has been done correctly. This inclusion allows for a quick check to catch errors or omissions before proceeding.

    How to Effectively Memorize Emergency Procedures

    Emergency procedures should be memorized, but not in a way that solely relies on perfect recall under pressure. Here's how to approach memorization:
    •Practice, Practice, Practice: Repetition is key. Practice emergency procedures regularly, both in simulations and drills. This helps commit the steps to memory and develop the muscle memory needed to execute them quickly and accurately.

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