THE 3 LEVELS OF LISTENING
Date: Thursday, May 21, 2020
Time: 11AM ET | 10AM CT | 9AM MST | 8AM PT
Duration: 1 hour
Can’t attend the live session? Register for the recording.
Leaders are listeners. Effective listening ensures you have correct information, increases influence, fosters trust, neutralizes conflict, motivates others, and creates commitment. If you want to be a better leader, you must be a better listener.
About the Facilitator
Rico Maranto is a Sr. Consultant for PeopleCore, Inc. He is a learning and development professional with over 25 years’ experience. He began delivering live, highly interactive webinars 15 years ago and was a pioneer of replicating traditional classroom training in a dynamic virtual environment. He has trained, coached, and mentored thousands of leaders. He is an international speaker, seasoned leader, contributing author of the book Servant Leadership in Action, and has a master’s degree in Organization Leadership. Rico is best known for his energy, enthusiasm, depth of leadership knowledge, and the practicality and applicability of his training.
After attending this webinar, you will be able to:
- Define the 3 Levels of Listening
- Identify your listening blind spots
- Empathize without hijacking the conversation
- Avoid the one question you should never ask
- Diffuse conflict even if you don’t know what to say